Ticketmaster Finally Held Accountable

Ticketmaster Finally Held Accountable

The Canadian Government hands down a 4.5 million dollar fine.

By: Exile Staff

 
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Three companies under the Live Nation umbrella - Ticketmaster L.L.C., TNow Entertainment Group, Inc. and Ticketmaster Canada LP, will pay fines of 4.5 million CAD for misleading prices online.

According to the press release, the Canadian Competition Bureau (CCB) deemed that advertised prices online “were not attainable because they added mandatory fees during the later stages of the purchasing process.”

What this means: The CCB found that after fees were added, tickets were up to 65% more expensive than advertised on Ticketmaster websites.

Ticketmaster has slowly become hated by consumers for poor service, scalper issues, and the manipulation of pricing. The CCB is on a mission to restore trust in online pricing, especially with respect to events like concerts.

Ticketmaster is no stranger to controversy, and recently dodged a lawsuit regarding their secret scalper program. The company will need to make changes to comply with this new lawsuit, but they are a long, long way from restoring any semblance of a positive image with customers.